1. Introduction
Welcome to DCTaxAgent ("we", "our", "us").
We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.dctaxagent.co.uk and use our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following types of personal data:
Personal Information

• Full name

• Email address

• Phone number

• Address

Financial & Business Information

• Bank account details

• Tax identification numbers (e.g. UTR, NI number)

• Income and financial records

• Company information

Technical & Usage Data

• IP address

• Browser type and device information

• Website usage data (pages visited, time spent, etc.)

3. How We Use Your Information
We use your information to:

• Provide and manage our accounting, tax, payroll, and advisory services

• Communicate with you regarding your enquiries or services

• Comply with legal and regulatory obligations (including HMRC requirements)

• Improve our website and services

• Prevent fraud and ensure security

We will only process your data where we have a lawful basis, including:

• Contractual necessity

• Legal obligation

• Legitimate interests

4. Sharing Your Information
We may share your data with:
Service Providers
Trusted third parties who assist in delivering our services (e.g. accounting software providers, IT systems)
Regulatory Authorities
Including HMRC, Companies House, or other legal bodies where required
Legal Requirements
Where disclosure is required by law or to protect our rights
Business Transfers
In the event of a business sale, merger, or acquisition
We ensure all third parties respect the security of your data.
5. Data Security
We take appropriate technical and organisational measures to protect your data, including:

• Secure systems and software

• Restricted access to sensitive data

• Encryption where appropriate

However, no system is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal data only as long as necessary to:

• Fulfil the purposes we collected it for

• Comply with legal, tax, and regulatory requirements

In most cases, financial and tax records are retained for at least 6 years in line with HMRC requirements.
7. Your Rights
Under UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request deletion (where legally permitted)

• Restrict or object to processing

• Data portability (where applicable)

To exercise these rights, please contact us using the details below.
8. Cookies
Our website uses cookies to improve your experience and analyse website traffic.
You can control or disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
11. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
Email: contact@dctaxagent.co.uk
Phone: 07587532646
Address: 222 East Barnet Road, EN4 8QT